VISITOR – a consumer who is not acting in the exercise of a profession or business or on behalf of them and who has purchased an admission ticket as described in these terms and conditions and who is referred to by law as the “other party” in Article 6: 231 sub c of the Dutch Civil Code.
    TICKETS  – a physical or digital ticket purchased according to the directions of the organizer that gives access to an event
    ORGANIZER – contracting party of the visitor, related to the Event as indicated in Article 2.2, who is a user of these General Terms and Conditions within the meaning of Article 6: 231 sub b Dutch Civil Code
    EVENT – any event organized by the organizer, one or more days, indoors or outdoors, at your own risk and expense, for which an admission ticket as described in these conditions is used
    Page – any digital page, such as a website, social media page and the like, of the organizer as operated and offered by that legal person, on which the visitor can find information about an event and on which or via which the visitor receives tickets and associated products and/or purchase services (from Third Parties)
    THIRD PARTIES – any party designated by the organizer who sells a product or service related to the event other than the organizer
    2.1 The General Terms and Conditions apply if a visitor visits an event using a ticket, purchases a ticket and/or a related product or service (from third parties) via the page. The conditions are declared applicable before the visitor purchases a ticket and/or product or service. By purchasing a ticket, by visiting an event with a ticket and/or by purchasing a product and/or service (from third parties) on the page, the visitor agrees to these Terms and Conditions. The General Terms and Conditions also apply if a ticket has been obtained in any way through third parties.
    2.2 The organizer is Bom Brasil Events with registered office address Enkhuizenplein 4, 1023 VT in Amsterdam and registered with the Chamber of Commerce under number KvK 56330146. The bank account number of the organizer is NL08INGB0006143274 and the VAT number NL251795585B01. The organizer has the email address bombrasilevents@live.com and the page www.bombrasil.nl.
    2.3 The organizer also refers to the general terms and conditions on the ticket for an event. The visitor can also take note of the General Terms and Conditions when entering an event, where these terms and conditions – at least an extract thereof – are visible at the entrance.
    2.4 When purchasing a product and/or service (from third parties) and/or ticket via the page, the visitor has the opportunity to take note of the General Terms and Conditions before proceeding to conclude an agreement electronically.
    2.5 These General Terms and Conditions apply exclusively to private individuals and expressly not to parties in their capacity as professional contracting party in relation to the organizer. Other general terms and conditions than the present one apply to legal relationships between the organizer and a professional contracting party
    3.1 The organizer is at all times entitled to change or supplement the General Terms and Conditions. The amended version will then be published on the page and is effective immediately. If this significantly affects the rights or obligations of the visitor, the organizer will inform the visitor by e-mail or clearly bring these changes to the attention of the visitor during the visit of the event and/or on the page (of third parties).
    3.2 If the visitor visits the event, purchases a ticket or purchases products and/or services (from third parties) via the page after amendment or addition to the General Terms and Conditions, the visitor thereby irrevocably accepts the amended or supplemented General Terms and Conditions. If the visitor does not wish to accept the amended or supplemented General Terms and Conditions, the visitor must immediately stop using and visiting the page and/or event(s) or purchasing tickets or products and/or services (from third parties). to cease.
    4.1 Access to the event is only obtained on presentation of a valid undamaged ticket, possibly on presentation of identification (if applicable). After the event or if the visitor leaves the event or its location after entering, the ticket automatically loses its validity and no refund is possible, nor is the organizer liable in any way for any physical, material, financial or other damage.
    4.2 Persons under the age of 18 will not be allowed access to the event more refused, unless explicitly determined otherwise by the organizer (for example in the event that a different legal age limit for alcohol consumption is used), without the organizer being obliged to refund the amount of the ticket.
  5. 4.3 The tickets are and remain the property of the organizer. The ticket entitles the holder to attend the event. Only the ticket holder who shows the ticket first at the start of the event will be admitted. The organizer may assume that the holder of this ticket is also entitled to it. The organizer is not obliged to carry out further checks with regard to valid tickets. The visitor must ensure that he becomes and remains the (sole) holder of the ticket issued by the organizer or a (pre)sales address engaged by the organizer.
  6. 4.4 From the moment the ticket is made available to the visitor, the visitor bears the risk of loss, theft, damage or misuse of the ticket. The Ticket is issued once and gives access to one person.
  7. 4.5 The organizer reserves the right to set a maximum number of tickets to be ordered, and the visitor is then obliged to adhere to the maximum set by the organizer.
  8. 4.6 Only purchase from recognized (advance) sales addresses or from the organizer guarantees the validity of the ticket. The burden of proof in this regard rests on the visitor. The ticket may consist of a barcode, QR code or other digitally readable format that is provided to the visitor via electronic communication (e-mail). If the visitor has chosen to receive the ticket in this way, the visitor must ensure that this ticket can be issued via electronic communication and that it can be issued in a secure manner. Organizer cannot guarantee the confidentiality of the ticket issued nor the receipt of the ticket. Scanning the ticket on a visitor’s mobile device is entirely at the visitor’s own risk. The organizer cannot be held liable if a ticket cannot be scanned and the visitor is not entitled to a refund of the amount of the ticket and/or compensation in this case.
    In the event that a deposit is required, the visitor who has purchased the ticket and has paid the deposit will receive information as soon as possible regarding the term within which the entrance fee must be paid (in full). The organizer sends the visitor an e-mail to the e-mail address known to it or sends it via another (electronic) route. If the visitor has not met the other financial obligations within the period stated by the organizer (minimum 7 days), the visitor is legally in default. If the visitor has not paid the full remaining amount to the organizer in time, he/she is not entitled to a refund of the amount already paid, nor to an admission ticket or reservation thereof.
    6.1 The visitor is prohibited from (re)selling the tickets for the event in any way for commercial purposes.
    6.2 The organizer reserves the right to designate an authorized sales platform as an online ‘secondary ticket’ marketplace. The (re)sale of tickets through a sales channel other than the one designated by the organizer is expressly prohibited. The visitor may be refused entry to the event if he possesses a ticket purchased through an unauthorized channel. The organizer cannot be held liable, nor can any damage be claimed as a result of the purchase or sale of a ticket (including the validity of a ticket) for the event through any sales channel.
    6.3 The visitor is obliged not to make any advertising or any (other) form of publicity in any way in connection with the event and any part thereof for matters described in this article.
    6.4 A visitor who makes his ticket available to third parties is obliged to also impose the obligations imposed on him as a visitor as set out in these General Terms and Conditions on the person to whom he makes the ticket available and guarantees to the organizer that this person(s) comply with these obligations.
    6.5 If the visitor does not fulfill his obligations as stated in the previous paragraphs of this article and/or cannot guarantee this, the visitor will owe the organizer an immediately due and payable fine of €10,000 per violation and €5,000 for every day that the violation has continued and continues without prejudice to the right of the organizer to additionally claim fulfillment and/or compensation from the visitor for the damage suffered or to be suffered.
    6.6 In case of violation by the visit in accordance with (one or more of) the provisions referred to in these General Terms and Conditions, the organizer is entitled to invalidate the ticket and/or to deny the visitor (further) access to the event, without the visitor being entitled to a refund of the amount that he has paid to the organizer for the ticket (including service costs), whether or not via a (advance) sales address. Holders of invalidated tickets are not entitled to a refund or compensation otherwise.
    7.1 The organizer has the right to search or have searched visitors to the event and their luggage prior to entering and/or during the event. The visitor who does not submit to this may be refused entry to the event or may be removed immediately, without the right to a refund of the ticket amount.
    7.2 There may be cameras present which make recordings on the terrain/location where the event takes place in connection with supervision and safety.
    8.1 It is prohibited to use professional photo, film, drone and/or sound and/or other recording equipment of any kind (unless expressly indicated otherwise by the organizer), glassware, plastic bottles, (alcoholic) drinks, selfie sticks if extended longer than 1.5 meters and/or constructions that are not intended for that purpose, food, drugs (including those on lists I and II of the Opium Act), nitrous oxide (cartridges), cans, fireworks, animals, weapons and/or dangerous objects (including – but not limited to – aerosol cans or CS gas), to bring for oneself or another person to – or be in possession of – the place where the event takes place, to use them before or during an event, on pain of seizure. The venue of the event may have different and/or additional policies that apply to this article and the event, which in that case also applies to the event. Confiscated goods will not be returned.
    8.2 The visitor who violates this prohibition can also be refused (further) access without the right to a refund of the amount of the ticket, or can be removed from the event and/or handed over to the police. The organizer has the right to destroy the seized goods.
    The organizer reserves the right to deny certain persons (further) access to the event or to remove them from the event and/or to hand over the visitor to the police, if in its opinion this is necessary to maintain public order. and safety during the event and/or there is a violation of an article from these General Terms and Conditions. This also applies if, in the opinion of the organizer, a visitor wears or carries a piece of clothing, texts or signs which, in the opinion of the organizer, could be offensive, discriminatory, insulting or cause aggression or unrest for other visitors or not comply with the dress code expressly indicated by the organiser, and for undressing during the event (including – but not limited to – for example a bare upper body). Even if it is plausible that the ticket has been forged, the organizer is entitled to deny the holder of this ticket (further) access to the event. A visitor who has been denied (further) access to the event or who has been removed from the event cannot claim any compensation for damage that he (possibly) suffers as a result and is not entitled to a refund of the ticket amount.
    10.1 Registration of the event in a professional and/or commercial manner without the express prior written consent of the organizer in any form whatsoever, including photographing, filming (including drones) and making sound and/or image recordings, is prohibited, as well as emphasis of and/or copying from the program (booklet), posters and other printed matter.
    10.2 If registrations have been made by the visitor of a part of the event using non-professional recording equipment (such as a smartphone), these registrations are strictly for personal use and may not be exploited and/or exploited in any way by the visitor made public for a commercial purpose.
    11.1 Entering the place where the event takes place, which also includes any parking and/or camping site(s) and shuttle buses that are used to transport the visitor to the entrance gate of the event, as well as attending the event, is done by the visitor at their own risk. The organizer cannot be held liable for any damage suffered by the visitor in this regard.
    11.2 The visitor is expressly aware that loud music is played during the event. The organizer advises visitors to occasionally give their hearing a rest during the event by going to an area where no music is played and to wear hearing protection at all times. The organizer accepts no liability for hearing damage, visual damage, blindness and/or other physical injury and/or damage to goods, such as but not limited to clothing, whether or not inflicted by other visitors to the event.
  6. 11.3 The organizer is only liable for damage to the visitor that is the result of a shortcoming attributable to the organiser. The organizer’s total liability is always limited to compensation for the reasonable, demonstrable and direct out-of-pocket damage and costs of the visitor, on the understanding that this liability is always limited to the amount that will be covered by the organizer’s third-party liability insurance. be paid out.
  7. 11.4 Liability of the organizer for indirect damage, including consequential damage, immaterial damage, loss of profit, lost savings and/or damage due to business interruption is excluded.
  8. 11.5 The visitor is obliged to report damage to the organizer within 48 hours after the end of the event via the e-mail address as described in Article 2.2, on pain of forfeiture of any claim for compensation.
  9. 11.6 If the organizer directly or indirectly engages subordinates, non-subordinates, auxiliary persons, third parties and/or other persons in the execution of the agreement, any liability of the organizer pursuant to Section 6:76 of the Dutch Civil Code, Section 6:170 of the Dutch Civil Code, Section 6:171 Dutch Civil Code and Article 6:172 of the Dutch Civil Code are excluded and the organizer is not liable for damage caused by these persons.
  10. 11.7 The visitor will indemnify the organizer against all claims from third parties with regard to damage for which the visitor is liable towards those third parties on the basis of the law. The visitor will compensate the organizer for any damage, including all legal costs incurred by the organizer, which may be the result of any claim by those third parties.
    The organizer will strive to ensure that the event program is carried out as much as possible according to the announced schedule. However, it is not liable for deviations therein and damage that may arise as a result for visitors and/or third parties. The organizer is not liable for the content and the manner in which the program of the event is carried out, expressly including the length of the program/performance by artists or their (timely) appearance. The starting time stated on the Ticket is subject to change.
    13.1 The visitor to the event is obliged to comply with the regulations, house rules and/or changes thereto and instructions from the organiser, the transporter who carries out the shuttle traffic, the manager of the parking lots, the operators of the place where the event is held. , the security personnel, the fire brigade, the police and other authorized persons.
    13.2 If an order or prohibition is violated, the visitor will be immediately removed by the security personnel.
    13.3 Specific rules may apply to the event site or location for each event, which rules will be announced on site. If possible, such rules will also be announced on the page in advance.
    14.1 In the event of force majeure in the broadest sense of the word, including illness, death and/or cancellation of the artist(s), strikes, pandemics, terrorist threat, decision to cancel by the competent authority, fire, (poor ) weather conditions etc., the organizer has the right to move the event to another date or another location or to cancel or change the event in such a way that it can still take place.
    14.2 The organizer is not liable for damage caused by cancellation or shifting as stated above. In the event of a postponement or cancellation of the event as referred to above, the organizer will publicize this as much as possible in the manner it deems appropriate, including by stating the applicable terms for refunds on the page. Only in the event of complete cancellation will the organizer refund the entrance fee as stated on the ticket, but not the service costs and any travel and accommodation costs incurred, to the visitor at his request. This applies if the visitor has purchased the admission ticket at the recognized (advance) sales addresses of the organiser, and not if the ticket has been purchased at another sales platform (authorized by the organiser), for example an online ‘secondary ticket’ marketplace.
    14.3 (Partial) Refunds will only be take place within a reasonable period of time after the date of the canceled event, upon presentation by the visitor of a valid, undamaged ticket which also shows that it was purchased directly by the visitor, on and to the organizer (or the party who has handled payment for the ticket) indicated and to be made known through channels to be announced by it.
  4. 14.4 If the event has to be canceled as a result of or in connection with force majeure after it has started, the organizer will only be obliged to refund a part of the price of the ticket to be determined by the visitor that the visitor has paid via the official (for) sales address has paid. Service costs and/or other damage will not be reimbursed. Nor can the visitor claim (replacement) access to another event.
  5. 14.5 If the event is postponed by the organizer due to force majeure, the ticket will remain valid for the new date on which the event will take place. If the visitor is unable to visit the event on the new date, he is entitled to hand in his ticket at a (pre-)sales address for a refund of the price of the ticket (excluding service costs) which the visitor has paid via the official (pre-)sales address. has paid. This refund will only take place if the visitor submits a valid and undamaged ticket to the (pre-)sales address in good time, as indicated on the page.
    15.1 The artists and/or the organizer is entitled to make image and/or sound recordings of the event and its visitors for commercial purposes and to reproduce these recordings and/or make them public in any form and on any way. By obtaining a ticket for the event and/or by entering the location of the event, the visitor grants unconditional permission to make the aforementioned recordings and to edit, publish and exploit them, all in the broadest sense of the word without the organizer or a company affiliated with this company owes or will owe any compensation to the visitor.
    15.2 The visitor hereby irrevocably waives any interest he may have in the aforementioned recordings. Insofar as the visitor is entitled to any neighboring and/or copyright and/or portrait rights to the aforementioned recordings, he hereby transfers these rights without any restriction to the organizer and he hereby irrevocably waives his personality rights or will not invoke them. If this transfer is not legally valid in advance, the visitor is obliged to grant the necessary written permission at the organizer’s first request and/or to sign a transfer deed in which the aforementioned rights are transferred to the organizer for no consideration.
    16.1 The visitor is forbidden to smoke (electrically) at an event that is organized indoors at a location by the organizer. If an event takes place (partly) outside, (electric) smoking is only allowed in the open air. Inside (in (temporary) buildings, constructions, tents and/or under roofs) (electrical) smoking is expressly not allowed at any event. The organizer makes reasonable efforts to point out this smoke-free nature to visitors, but cannot guarantee that the event is completely smoke-free. The fact that the event is not completely smoke-free never entitles the visitor to a refund of the amount of the ticket or any other compensation.
    16.2 In the event of violation of a smoking ban or ban on smoking, the visitor will be immediately removed as far as possible by the security personnel and any fines imposed on the organizer as a result of the violation by the visitor will be recovered from the visitor.
    Tokens and other tokens purchased during an event are only valid during that event. After the event, the organizer is never obliged to refund the purchase amount of the consumption tokens, vouchers and other consumption tokens. (The location of) The event may use different methods, for example a cashless system. If a location of the event uses a different method, the general terms and conditions of the location apply with regard to the payment options during and after the event. These may deviate from what is stated in this article of the General Terms and Conditions.
    During the event, the organizer can use an ‘open loop’ and/or ‘closed loop’ electronic payment system for consumption by the visitor, for example by paying the visitor instead of (or in addition to) consumption tokens. (also) to pay by means of pin or credit card transactions. If the visitor wants to pay with cash, the organizer can offer a ‘closed loop’ system. The visitor can then deposit cash at a cash register at the event on a payment card specific to the event. During the event, no refund (“Refund”) of the value of any remaining credit on the payment card (“Remaining Credit”) will be made to the visitor. The remaining credit can only be refunded once to the visitor after the event. Unless otherwise indicated, the visitor must request the organizer to receive a Refund of the remaining credit no later than two weeks after the event has ended. After this period, the visitor loses the right to a Refund of the remaining credit. All necessary information regarding (the request of) the Refund can be found on the page of the event. Carrying out a Refund entails costs and the organizer reserves the right to pass these costs on to the visitor. These costs will be announced on the event page. The payment card must remain in the possession of the visitor after the event, as this determines the remaining credit. In the event of loss or theft of the payment card, a Refund of the remaining credit is not possible. The organizer is never liable for loss and/or theft of the payment card.
    The organizer can choose to offer the visitor the option of renting a locker at the event. A locker is a storage space for objects, clothing, bags, money and/or securities of the visitor, for which the visitor receives a personal code or key. With this code or key, the visitor can open and close the locker. Additional general terms and conditions (of a third party) may apply to the use of the locker by the visitor, which the visitor agrees to at the time of renting the locker. The organizer is not liable for loss and/or theft and/or use by another of the personal code or key. The Visitor must therefore keep the code or key with him at all times and to himself and the Visitor is advised not to store any valuables in the locker.
    20.1 If the visitor purchases a ticket for an event from the organiser, the payment and dispatch thereof is usually handled by a third party, such as Dizizid, for the organiser. This third party can use its own general terms and conditions that apply to the payment and shipment of the ticket. Organizer is not responsible for the content of those conditions.
    20.2 The organizer who manages the page is in no way liable for errors, malfunctions or defects in or during the payment by this third party(ies), the page and/or the website of the third party.
    20.3 The visitor cannot return the purchased ticket, because a legal exception applies to the right of withdrawal under Article 6:230p sub e of the Dutch Civil Code. By purchasing a ticket, the visitor enters into an agreement with the organizer for the provision of a service related to leisure activities – the event – ​​whereby a specific time of fulfillment is included in the agreement, namely the specific date and time of the event. . The user is informed via the page prior to the conclusion of the ticket purchase agreement that the right of withdrawal does not apply.
    21.1 The page also offers products and/or services of third parties that are related to the event, whether or not via a hyperlink to the website of the third parties concerned. If the visitor proceeds to purchase a product and/or service from third parties, the general terms and conditions of those third parties may apply and the visitor concludes a (purchase) agreement with this party. The relevant third party is then liable for the fulfillment of any obligation towards the visitor.
    21.2 Although the organizer chooses all third parties with care, the organizer is not a party to an agreement between the visitor and this third party. The visitor indemnifies the organizer against any claim for costs or damage that may arise from an agreement with this third party.
    22.1 Via the page, the visitor can be offered trips for booking tickets for domestic and foreign events, which are booked and provided by third parties. When purchasing such a trip, the visitor enters into a transport agreement with this third party. Although the organizer chooses the third parties with care, the organizer is not a party to an agreement between and the visitor and this third party.
  5. 22.2 The visitor indemnifies the organizer against any claim for costs or damage that would result from an agreement with this third party and the visitor. The applicable general terms and conditions of the third party are always available on the website of the third party.
    The visitor to an event can be offered products and/or services at the event by third parties with a stand, such as drinks or food, merchandise items or other products such as sunglasses or clothing or providers of (fairground) attractions. Although the organizer chooses these third parties with care, the organizer is not a party to an agreement between the visitor and this third party. The organizer is never liable for any damage whatsoever resulting from the purchase or purchase of a product or service by the visitor, including a (fair) attraction from this third party. The visitor indemnifies the organizer against any claim for costs or damage that could arise from an agreement between the visitor and this third party. Any applicable general terms and conditions of the third party can be requested from this third party.
    24.1 Visitors to the website and/or the event are always obliged to comply with the regulations and/or amendments thereto and any instructions and rules of use of the organizer as published on the event and/or camping site and/or the page.
    24.2 Insofar as the visitor to the page and/or the event has not and/or has not complied fully and/or in time with the user rules, the organizer may, depending on the concrete circumstances, suspend its obligations or dissolve the agreement without paying any compensation. owe or demand fulfilment.
    Although the organizer takes great care and attention to the provision of information on the page, it cannot guarantee the nature and content of the information and is in no way liable for the content and the consequences of its use. Insofar as there are hyperlinks on the page to offers, products, material or a website of a third party, the organizer is not responsible or liable for the operation of that hyperlink and the access and content of the information of such website.
    Without prejudice to any other rights, the organizer has the right in case of force majeure to suspend the execution of any agreement or to dissolve it extrajudicially, without being obliged to pay any compensation. Force majeure is understood to mean any shortcoming that cannot be attributed to the organizer because it is not attributable to its fault under the law, a legal act or according to generally accepted views, as described in Article 14.
    27.1 The organizer is never liable to the visitor or third parties for errors, defective information or data on any page, unless due to intent or willful recklessness towards the visitor. The organizer or third parties involved in the execution of any service or agreement will never be liable for damage, costs, loss of profit, loss, consequential damage, loss of privacy or loss of data for any direct or indirect use or operation of the page.
    27.2 The organizer expressly does not guarantee the visitor that the page, parts thereof or functions belonging thereto will always function flawlessly, function in accordance with the description or can be used. Due to the connection via the internet and thus the connection with many unknown third-party internet users and possible attacks by hackers or others, the organizer cannot guarantee that the page or the server it uses will always be free of viruses, bugs or other errors or defects. The visitor must also take reasonable measures so that his computer is protected against viruses and the like.
    27.3 The organizer is never liable for the following by the visitor of any link or hyperlink to a website of a third party or for the visitor entering into an agreement with this third party. The organizer is also never liable for messages from others on any forum or via a social medium that inflicts material or immaterial damage to the visitor in any way.
    27.4 The Organizer cannot be held liable for theft and/or loss of visitors’ property on the event and/or camping site or any other place of residence related to the event.
    The organizer processes personal data of customers and visitors to its page in accordance with its privacy statement and in accordance with the General Data Protection Regulation and the Alge Implementation Act. The Data Protection Regulation. The aforementioned privacy statement is available via the page.
    29.1 Everything published on the page, social media and made public at the event or what belongs thereto, including music files, artist and label names, streamings, downloads, software, designs, drawings, logos and brands belongs to the intellectual property of the organizer or any licensor thereof by law or by agreement.
    29.2 The visitor must at all times recognize and comply with these intellectual property rights and comply with all restrictions imposed by law on the use of protected works. Nothing in these Terms and Conditions is intended to transfer or license any intellectual property rights to visitors.
    29.3 For any use, the rules from the Copyright Act and other intellectual property laws always apply in full and take precedence over these user rules:
    a) The visitor is only allowed to make normal private use of a product after the visitor has paid for it in the normal manner indicated on the page. Any action by the visitor whereby the payment method is circumvented, changed or otherwise avoided is prohibited. The visitor is prohibited from otherwise reproducing, changing, uploading, publicly playing, exhibiting, making available to third parties, performing, (by) sell, misuse, etc., as all such acts are reserved for the rightholders. The visitor is prohibited from modifying, circumventing, decrypting or encrypting or disrupting software, files or payment processes;
    b) Permitted is the normal use by the visitor of any product file that he has lawfully purchased, according to the procedures indicated on the page. It is permitted to make a private copy of (music) files that have been downloaded and purchased in accordance with the rules, or to make a copy on another computer, but all this exclusively for your own and non-commercial use. Under no circumstances is it permitted to make copies available to third parties;
    c) The protected parts of the page also explicitly include the method of security as provided in software;
    d) The delivery of any file purchased by the visitor does not imply any transfer or license of any right to the visitor to promote or exploit that file.
    29.4 In the event of a violation of the legal rules by a visitor, the organizer reserves the right to inform the entitled party, who will be able to institute legal action against the visitor.
    Insofar as any provision in these General Terms and Conditions is in conflict with any statutory provision, this does not affect the other provisions of the General Terms and Conditions. The provision in question will lapse and a provision will be included in its place that, in content and nature, comes as close as possible to the provision to be replaced and is permitted by law.
    Dutch law applies to these General Terms and Conditions. The Amsterdam District Court is authorized to hear disputes about these General Terms and Conditions, an agreement or the implementation thereof, unless another court has jurisdiction under the law.
    If there is a dispute between the visitor and the organizer with regard to the online purchase and the visitor and the organizer are unable to resolve the dispute between themselves, the visitor has the option to use the following link: http://ec.europa.eu /consumers/odr/, to file a complaint against the organizer.